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New School Plumbing and Heating Answers Frequently Asked Questions

New School Plumbing and Heating is dedicated to educating our residential and commercial clients about what they can do to reduce their energy costs and consumption when it comes to their heating, plumbing and gasfitting needs. Please find the answers to some of our most frequently asked questions listed on this page. Should you not find the answer to your specific question, feel free to contact us via phone or email.


Q. My furnace/air conditioner won’t come on at all. What should I do?

A. Check your thermostat first – it may not be turned all the way to heating or cooling. You should also check your main breaker panel and/or wall switch to make sure it’s turned on. If it still isn’t coming on, call us to come and take a look at it for you!


Q. How do I select the right heating system for my home?

A. There are many factors to take into consideration, including:


  • Your home’s size and number of rooms/levels
  • Your local and regional utility costs (on average)
  • Humidity levels and climate expectations
  • Age of your home
  • Utility incentive/rebate programs availability in your area


Q. How long can I expect my heating system to last?

A. This will vary from system to system and is dependent upon how often you have it serviced. Maintenance is crucial to ensure a longer lifespan. The average gas furnace usually lasts about 20-25 years.


Q. How can I reduce my heating and cooling energy costs?

A. Here are some basic tips for reducing your energy costs:


  • Always keep your appliances turned off when not in use.
  • Clean your furnace filters at least once a month.
  • Use a variable-speed motor/unit to help reduce your humidity levels.
  • Close your vents during the winter, but keep them open during the summer.
  • Open your curtains during the winter to let in sunlight (heat), but close them during the summer to prevent extra heat gain.
  • If you have a fireplace, close its damper when it’s not in use.


Q. What are some of the benefits of installing a tankless water heater?

A.Some of the benefits of a tankless water heater include:


  • Continuous hot water for extra comfort
  • Eco-friendly option with reduced energy bills
  • Long-lasting, reliable system
  • Safe, clean water supply (less accumulated rust/scale)
  • Require less space than a regular water heater


Q. What are some of the benefits of installing an in-floor (radiant) heating system?

A. Benefits of an in-floor (radiant) heating system include:

  • Increased energy-efficiency
  • Reduced noise levels and allergens in the air
  • Reduced amount of dry air in your home
  • Increased aesthetics (no ugly vents or radiators)
  • Capable of being installed on a variety of floor surfaces, including tile, stone, carpet and hardwoods
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